International Data Corporation (IDC) has announced its Future of Connectedness predictions for 2023 and beyond.
The transition to hybrid work and more distributed workforces has created greater expectations from employees, customers, and partners for seamless anytime anywhere digital interactions to mission-critical systems and processes.
As businesses look ahead to 2023 and beyond, they will face added stressors - economic uncertainty, regional conflicts, supply chain constraints, and a shortage of workers and staffing. While these challenges will play a role in key decisions, IDC data shows that 81% of organizations are still prioritizing connectivity programs. Companies are expected to continue leveraging investments to automate key processes, transform workplaces, improve customer experiences, and increase corporate resiliency.
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