While automation has transformed the way IT operations team work, there remains a variety of ITOps tasks that are just not possible or feasible to automate.
From NoOps to AIOps, the IT industry is abuzz with buzzwords focused on automating IT operations processes. Work that used to involve lots of time and toil can, we're told, be automated away by algorithms and AI.
But that doesn't mean automation will dominate every part of IT operations work. There will always be tasks that even the smartest AI can't handle.